COVID-19 continues to impact all of us, from how people work to how we conduct our daily lives. As a managed security and support solutions provider, LBT Technology Group (LBT) continues to manage the evolving situation and monitor closely how COVID-19 is affecting our communities, our team, our customers, and our partners.
We are immensely proud of the resilience, flexibility, and professionalism of our employees, who have stayed focused on delivering for customers and partners during this time. We equally appreciate the support of our customers and partners.
Although it's been several years since the start of global lockdowns, we continue to keep focused on helping you by making it easier to ensure business continuity for your remote workers and your organization. Since the start of the pandemic, we have offered several packages designed to help you and your team.
LBT stands firm in our company values: putting customers first, teaming and working together for the best outcomes, deciding and acting in a way that makes an impact, and learning and adapting to help our teams, partners and customers adjust to this new way of life.
Our primary focus remains the health and safety of our teams, customers, and partners. Our commitment to safety covers everything, from making sure we are doing our part to stop the risk of spreading the virus, to maintaining business continuity so that our customers and partners don’t have to worry about theirs. As such, most of our teams works from home and been provided tools and resources to support both their wellbeing and their productivity while working remotely. Our employees remain empowered with digital tools to continue to do their jobs, collaborate and support one another in these turbulent times, and engage with our customers and partners to drive the best outcomes possible.
LBT continues to maintain a state of full operational readiness. Given the unprecedented dynamics of the COVID-19 pandemic, our dedicated COVID-19 Steering Group, comprised of leaders from across our organization, continues to operate and collaborate to adapt our plans as needed.
The COVID-19 Steering Group is actively monitoring the evolving situation, working closely with our teams, customers, and partners locally to ensure that business continues to operate without disruption. Our own business continuity plans are robust, focused on maintaining the delivery of services and support to customers and partners while supporting our team.
We have several years of experience helping customers navigate the need to build, operate, secure and analyze their systems – the systems that keep important business and social functions running and optimized. COVID-19 has reinforced the importance of using that knowledge and experience to help our customers and partners. Our goal is to continue to be there for our teams, customers, and partners in whatever way they need, enabling technology, advice, a different perspective or just someone to keep things going as we see businesses having to adapt and change.
Part of being there for our customers includes: making sure that we get the information our customers need on products and solutions to help them handle the new reality, ensuring that taking their activities remote doesn’t impact security and risk, making sure their apps and networks can handle the new load. As the situation has evolved during the past 15 months, we ceased face-to-face events in favor of virtual events and continue to do so, unless an absolute in-person visit is necessary. When the time is right, we will get back to meeting with our customers and partners face-to-face, regularly. We will continue to make content and resources available to all of customers and partners to help you keep your business plans progressing and ensure you have what you need for your own business continuity.
We remain confident in the power of our people and of our collective ability to come out stronger. Please know that the entire LBT community is continuing to do our part and are here to serve when and where needed. If you have a business need that isn’t being met, or have questions about LBT’s business continuity or need help with your own business priorities, please contact us at:
Our focus is on keeping our teams safe and maintaining our business continuity so that we can help you to achieve the same.
Thank you for your trust and partnership.
LBT Technology Group, LLC. Team